Accelerate Your Grocery eCommerce Business with Mobile Apps

• Subhnandani Yadav
• August 14, 2023
• 5 min read

In today’s world of busy schedules, convenience is vital. It has increased the demand for online grocery stores, allowing consumers to quickly and easily purchase their desired groceries without leaving the comfort of their homes. But running an online grocery store can be challenging with the ever-increasing competition in the market. However, with the emergence of mobile apps, you can fuel your eCommerce business and stay ahead. Mobile apps have become a crucial tool in the eCommerce industry as they allow businesses to provide a seamless shopping experience to their customers. Whether you want to expand your customer base or improve your online grocery store, mobile apps can help you achieve your goals.

Market Statistics for Online Grocery Delivery Business

• Revenue in the online grocery delivery segment is projected to reach US$627.30 billion in 2023. [By Statista]
• The market is expected to grow annually at 16.11% (CAGR 2023-2027), resulting in a projected market volume of US$1,140.00 billion by 2027. [By Statista]
• The largest segment in the market is retail delivery, with a projected market volume of US$486.50 billion in 2023. [By Statista]
• The average revenue per user (ARPU) in the grocery delivery segment will be US$449.00 in 2023. [By Statista]
• The number of users in the grocery delivery segment is expected to reach 1,995.00 million by 2027. [By Statista]

Benefits of Grocery eCommerce App Development for Retailers and Shoppers

The massive increase in online grocery sales and revenue has required grocery stores to make many changes, including meeting buying online and picking up in stores. And consumers have also welcomed these positive changes. A tailor-made mobile application comes with many benefits for shoppers and retailers.

#Benefits for Retailers

• Increased Reach and Customer Base: A readymade grocery delivery app allows eCommerce stores owner to tap into a wider audience, including tech-savvy customers who prefer the convenience of online shopping. This expanded reach can lead to a more extensive customer base and the potential for increased sales.
• Enhanced Customer Engagement and Loyalty: A well-designed grocery app can provide personalized shopping experiences, recommend products based on user preferences, and offer loyalty programs. These features boost customer engagement and foster loyalty, encouraging repeat purchases and turning one-time shoppers into regular customers.
• Efficient Inventory Management: With a mobile app, retailers can easily manage their inventory in real-time. The app can automatically update product availability, notify when stocks are running low, and help retailers optimize their supply chain and restocking process, reducing the likelihood of stockouts and overstock situations.

#Benefits for Shoppers

• Cost Savings and Exclusive Offers: Many grocery apps provide exclusive discounts, coupons, and offers to app users. The app allows shoppers to access cost-saving opportunities not available in physical stores, helping them save money on grocery purchases. Mobile apps often offer price comparison features, allowing users to find the best deals on their desired products.
• Convenience and Time Savings: With a customized grocery delivery app development, grocery store owners can offer shoppers the convenience of shopping from anywhere at any time. They can create shopping lists, browse products, and place orders with just a few taps, saving them valuable time and effort.
• Personalized Shopping Experience: The app can analyze the shopper’s purchase history and preferences to offer personalized product recommendations, discounts, and deals. This tailored experience enhances customer satisfaction and ensures shoppers find products that align with their tastes and needs.

How do Grocery Mobile Apps Work?

The grocery mobile app’s workflow includes steps to help users shop for groceries online. Here’s how it typically works:

1. App Download: Users must download the grocery mobile app directly from the app store onto their smartphones or tablets. This simple and quick process grants them access to a user-friendly interface that brings an array of grocery items to their fingertips.

2. Creation of an Account: After downloading the eCommerce mobile app, users are prompted to create an account. This process involves providing basic information such as name, email, and contact details, ensuring a personalized and secure shopping experience.

3. Check Out the Items: With the account set up, users can now explore the extensive range of grocery items available on the app. From fresh produce to household essentials, everything is just a tap away.

4. Add Items to the Cart: Customers can easily add the desired products to their virtual cart upon finding them. The cart allows customers to keep track of selected items and proceed with the order when ready.

5. Review the Cart: Before finalizing the purchase, the app encourages users to review the contents of their cart. This step ensures that everything is in order and avoids any potential errors.

6. Edit and Place Your Order: If any modifications are needed, customers can conveniently edit their cart, adding or removing items as required. Once satisfied, they can place the order and prepare for a swift delivery.

7. Pay or Select COD: Users can choose their preferred payment method at checkout. Whether paying digitally or opting for cash on delivery, the app ensures a secure and seamless transaction.

8. Enter Your Address: Customers must provide their delivery address to receive the groceries at the doorstep. This information is essential for the efficient fulfillment of the order.

9. Order Gets Confirmed & Fulfilled: After completing the checkout process, the app confirms the order and initiates the fulfillment process. This step ensures that the grocery items are packed and ready for delivery.

10. Items Packed: With precision and care, the ordered items are expertly packed to maintain their freshness and quality during transit, ensuring customer satisfaction upon delivery.

11. Order Delivered: The process highlights the timely delivery of the grocery items to the customer’s specified address. The payment is collected, ensuring a smooth and hassle-free transaction.

12. Survey Offered: Post-delivery, some grocery apps may offer customers the chance to provide feedback through a survey. This valuable input helps the app continuously improve its services and cater better to customer preferences.

How Much Does it Cost to Develop a Grocery Delivery App?

The cost to build a grocery app can vary depending on multiple factors, including its intricacy, the platforms it targets, and the essential features and functionalities. Let’s delve into the details:

#App Complexity:

• Simple apps: $10,000 to $40,000+
• More complex apps: $30,000 to $500,000+
• High-end apps: Over $500,000

#Platform Options:

• Hybrid (Android + iOS): $13,000 to $16,000
• Web app: $13,000 to $16,000
• Single-platform (Android or iOS): $8,000 to $14,000

Note: Remember, the cost isn’t a one-time expense. Regular maintenance, updates, and improvements will be necessary to enhance user experience and keep the app up-to-date with the latest technology.

Popular Global Apps in Grocery Delivery Segment

1. Target: The Target app lets users browse a wide range of groceries and household products, making it easy to create shopping lists and enjoy same-day delivery services.

2. Kroger: With the Kroger app, shoppers can access exclusive deals, and digital coupons, and order groceries for pickup or delivery.

3. Walmart Grocery: The app allows customers to shop for groceries and other household items at everyday low prices, with options for curbside pickup or delivery.

4. Google Express:It helps users shop from multiple stores and deliver groceries and other products to their doorstep.

5. FreshDirect: FreshDirect provides a wide selection of fresh produce, prepared meals, and grocery items delivered to customers’ homes.

6. Instashop: Operating in select regions, Instashop offers fast and reliable grocery delivery services, ensuring customers receive their orders promptly.

7. Big Basket: Serving customers in certain countries, Big Basket is an online supermarket offering a comprehensive range of groceries and household items.

8. Hello Fresh: Though primarily known for meal kit delivery, Hello Fresh also offers a selection of groceries and ingredients for users’ needs.

Wrapping Up!

The critical focus for entrepreneurs or those considering a start-up should be providing people with what they want. Both individuals and companies are growing interested in online shopping and e-commerce stores. It is why, as a grocery store owner, you must choose reliable grocery delivery app development services for your business. With our expertise and experience in developing high-quality grocery apps, we can help you create a cutting-edge solution that meets your customers’ needs and enables you to grow your business. So why wait? Contact us today to learn more about how our grocery app development services can benefit your company!